I am a resident in NYC but I go to school outside of the city in SUNY Buffalo. I recently filled out a medical waiver but it was denied. Aetna (the student health insurance company) sent me a verification form to be filled out by a health insurance representative. In my case, I need someone from Fidelis Care to fill it out. I went into the insurance company office the other day and a rep. filled out the paper. Everything was well until the last question on the form. It was a YES/NO answer thing that stated: "The subscriber's plan is currently active and I agree to maintain health insurance coverage through the entire 2011/2012 academic year." The rep. answered "NOT APPLICABLE" and the reason was <Local Department of Social Services handles recertification process> I do not understand what this is suppose to mean. My health insurance plan is active and I'm positive about it.