Scan Medical Insurance

how to verify insurance benifits in aetna?

im working in a urgent clinic n its after business hrs n when i call to verify insurance the machine can never help me get benifits..im a medical assistant that never done the front only back office. can someone help me plaese!! =( i feel stress..

Public Comments

1. There's an 800 number on the patient's card. If you phone that there should be a menu. Wait out all the push button options until you get to information where you can talk to a representative. On a weekend, in the evening there will probably be a long hold. But there ought to be someone there who'll verify benefits for you Good luck ... and stress just means you're learning something new!