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Dental Benefits!!!!?

I just went to the dentist about a week and a half ago to get my wisdom teeth pulled. I got a statement in the mail saying I owed $480 dollars and got home and got mad because I have insurance it says it was sent on 4/25/07, then I went online to aetna my insurance provider and it says claim was paid on 4/26/07, so I don't owe anything right untill I get my statement from my insurance company for $84.40, because no way am I paying $480- dollars, I never used my benefits yet and not sure how this works... No, what happened was I got a bill today it said I owed $480, then went online to view my claim to see if the dentist actually really paid anything. Said charges submitted $480, Charges at Aetna's Agreed Pricing $221.00, your plan paid $136.60, and then it says your responsibility $84.40, but how come they just didn't send me the bill for $84.40 which I am pretty sure is what I owe, they sent me a bill for $480, but it says the bill for $480 was sent on 4/25 and claim was paid on 4/26 is that why maybe they paid after they sent the bill. I couldn't really talk after I got my wisdom teeth pulled cause I couldn't move the gaze pad to stop the bleeding. The receiptionist said that they would send me a bill but I thought she said it would say I would owe $0 first maybe she ment it would show no benefits taken off and then real bill, really confusing and I gotta go back for cavities I dont want to deal with this!

Public Comments

1. they should have gone over your co-pay before you got the teeth pulled? what did they say you would owe? Anyway relax its proably a mix up. You just need to phone the office on monday and ask them about the bill. This stuff happens all the time...sadly its your job to make sure it all goes well. The office wont help you much...they just want their money. Im sure it will all work out. Good luck!
2. If I understand this correctly.....you expected the insurance company to pay the bill, but they only paid the dentist $84.40, and now there is a dental bill for $480? It could be that your insurance plan doesn't cover all the expenses for the services. Or it might just be an error made by the insurance company. You should call the your dentist and the insurance company to get all the details.